Please read the following policies for Golden Gate ENT corp.
Appointment & Cancellation
If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy on your part will make it possible to give your appointment to another patient.
It is your responsibility to have all required paperwork necessary for your appointment (i.e. referral, worker's comp form, insurance claim forms, etc). If your insurance company applies a co-pay(s), these monies will be collected at the time of service.
To ensure proper insurance billing it will be necessary to have your insurance and ID cards with you at each visit. If you do not have your insurance cards or a letter from your insurance company as proof of insurance, your appointment may be rescheduled to our next available time. If you are bringing a letter as proof of insurance it needs to include the name, phone number and mailing address of your insurance carrier, your ID number, and your group number.
We accept most PPO plans (please see "Insurance Accepted"). It is important that you provide your insurance information to us prior to your visit so we can check your co-pay and deductible information. If your deductible has not been met, we may collect a security deposit at the time of visit.
Personal Information Changes
Please notify the front desk staff of any changes to your information, i.e. (address, phone numbers, insurance carrier, etc...), prior to seeing the physician.